Terms and Conditions

Welcome to The Nnewi Hotels. By accessing our website, making a reservation, staying at our hotel, or using any of our facilities, you agree to comply with and be legally bound by the terms and conditions outlined below. These terms are designed to ensure a smooth and enjoyable experience for all guests while maintaining the highest standards of safety, service, and hospitality.

1. Bookings and Reservations
1.1. All bookings are subject to availability and confirmation. The Nnewi Hotels reserves the right to refuse bookings at its sole discretion.
1.2. Guests are responsible for providing accurate and up-to-date information during the booking process. Any discrepancies may result in reservation modifications or cancellations.
1.3. Full or partial payments may be required at the time of booking, depending on the rate or package selected. Special offers, promotions, or packages may have additional terms or restrictions.
1.4. A booking confirmation will be issued upon successful reservation. This confirmation must be presented upon check-in.

2. Check-In and Check-Out Policy
2.1. Check-in is available from [Check-In Time], and check-out must be completed by [Check-Out Time]. Late check-out requests may be accommodated, subject to availability, and may incur additional fees.
2.2. Guests must present valid identification and a credit/debit card upon check-in. The hotel reserves the right to verify the identity of guests and decline check-in if required documentation is not provided.
2.3. Early departures will not be eligible for refunds unless explicitly stated otherwise.

3. Payment Terms
3.1. Payment must be made using a valid and accepted payment method. The Nnewi Hotels accepts [list accepted payment methods, such as credit cards, debit cards, bank transfers, etc.].
3.2. Additional charges incurred during the stay (e.g., room service, laundry, minibar, etc.) must be settled prior to check-out.
3.3. The hotel reserves the right to pre-authorize or charge the guest's credit/debit card for any outstanding balances.

4. Cancellation, Amendments, and No-Show Policy
4.1. Cancellations or modifications must be made in accordance with the terms stated at the time of booking. Failure to adhere to these terms may result in charges equivalent to the first night's stay or other specified fees.
4.2. In the case of a no-show, the guest will be charged the full amount for the first night, unless otherwise stated in the booking terms.
4.3. Reservations made under promotional or non-refundable rates are not eligible for modifications or cancellations.

5. Conduct and Behavior
5.1. All guests are expected to maintain appropriate and respectful behavior while on hotel premises. This includes respecting the privacy and comfort of other guests, as well as adhering to local laws and hotel policies.
5.2. The hotel reserves the right to remove any guest found engaging in disruptive, abusive, or illegal activities, without a refund, and may pursue legal action if deemed necessary.
5.3. Guests are responsible for any damages caused to hotel property and will be liable for repair or replacement costs.

6. Use of Facilities
6.1. Guests are welcome to use the hotel's facilities, including but not limited to the gym, pool bar, and event spaces, subject to availability and operating hours.
6.2. Use of certain facilities may require prior reservations or incur additional charges.
6.3. Guests use facilities at their own risk, and The Nnewi Hotels will not be held liable for injuries, accidents, or damages resulting from misuse of equipment or failure to follow safety guidelines.

7. Security and Personal Belongings
7.1. Guests are advised to use safety deposit boxes provided by the hotel for valuable items.
7.2. The hotel is not responsible for loss, theft, or damage to guests' personal belongings. Guests are advised to take appropriate precautions to secure their belongings.

8. Privacy Policy and Data Protection
8.1. The Nnewi Hotels is committed to protecting guests' privacy and personal data. Any data collected will be processed in accordance with applicable data protection laws.
8.2. By making a reservation or using our services, guests consent to the collection, use, and processing of their data as outlined in our Privacy Policy. This may include communications regarding offers, services, and feedback.

9. Liability and Indemnification
9.1. The Nnewi Hotels shall not be liable for any injury, loss, or damage to guests' personal property, or for interruptions or failures of services due to circumstances beyond our control, such as acts of God, natural disasters, or government-imposed restrictions.
9.2. Guests agree to indemnify and hold harmless The Nnewi Hotels, its employees, and affiliates from any claims, damages, liabilities, or expenses arising from non-compliance with these terms.

10. Children and Extra Guests Policy
10.1. Children under [age] must be accompanied by a parent or guardian at all times.
10.2. Extra guests are not permitted without prior notice and may be subject to additional charges.

11. Amendments and Changes
11.1. The Nnewi Hotels reserves the right to amend or update these terms and conditions at any time. Guests are encouraged to review the terms periodically to stay informed of any changes.

12. Governing Law and Dispute Resolution
12.1. These terms and conditions are governed by the laws of [Specify Jurisdiction].
12.2. Any disputes arising from or related to these terms will be resolved through amicable negotiation. If a resolution is not reached, the dispute shall be submitted to the exclusive jurisdiction of the courts in [Specify Location].

Contact Us
For questions or concerns about these terms and conditions, please contact us at:
Email: support@thennewihotels.com